On occasions I've had people reinstall their machines or scrap them before they deauthorize licenses (I've been guilty of this) and when I log onto my customer care portal it says that the license is already authorized to someone, you have to tell it to deauthorize the license before you reinstall. Keep in mind this is from my experience with for pay licenses of ArcGIS but I think it operates the same. Hopefully someone here got a solution for this or know a way-around for the problem, because a lot of valid licenses were already thrown away. Even in the ArcGIS Support Center I can't find a good solution for this. When a computer crashes with ArcGIS 10.1 and with a valid student license for one year, is it possible to reinstall it after the crash with the same license number?Ī lot of our students had some real troubles with it because it says it's already installed on a machine, and the only thing our university gives as an answer is: 'just come and swap your license with a new one'. In our student organisation we are having some issues with ArcGIS 10.1. ArcGIS version 9.1 or later must be installed and licensed on the machine in question prior to installing LP360 for ArcGIS. Prerequisites before installing and registering LP360 for use with a server/floating license: Server or floating licenses are hosted on a cloud-based server and may be checked out or roamed by the LP360 License Manager.
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